April 1st 2007
Dear Nick,
I would like to take this opportunity to thank you again for the manner in which you handled my concerns referrably to the damage to my portable oxygen dispensor.
I know that sometimes accidents do happen but your willingness to help resolve this matter was fantastic! It's great to deal with a company that will go the extra mile, something that doesn't happen often enough in this day & age.
Again, my heartfelt thanks to you and your crew.
Sincerely,
Margaret Mayer
Reference #251003
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